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Privacy policy

Tanna Lava View (owner Daniel Samson Iahi, Isaka Village, South East Tanna, Vanuatu) respects your privacy. This policy explains what we collect and why.

What we collect

• Booking details: your name, email, phone or WhatsApp number, country, travel dates, number of guests, arrival flight and any requests you send.
• Bank transfer receipts you upload, so we can check your payment.
• Messages you send us through the website, WhatsApp or email.
• Website usage data from analytics cookies (pages visited, device type), if you allow them.

How we use it

Only to manage your booking, arrange transfers and tours, contact you about your stay, check payments, keep our accounts and improve our website. We don't sell your information.

Who sees it

Our family team, and the service providers that host our website and send our emails, under their own privacy terms. Booking receipts are stored privately and can only be opened by us.

How long we keep it

As long as we need it for your booking and our business records, then we delete it.

Your choices

You can ask to see, correct or delete your information at any time. Email lavaviewtanna@gmail.com or WhatsApp +678 774 2766. You can refuse analytics cookies in the cookie banner.